Privacy Policy

Introduction

Elite Vero Beach Concrete respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website or services. By using our website or engaging our services, you consent to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property information and project details when you request a quote
• Payment information when you engage our services
• Communications you send to us, including emails and phone calls
• Feedback, reviews, and testimonials you provide

We also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide estimates and complete concrete services you request
• Communicate with you about your project, schedule, and any changes
• Process payments and maintain accurate financial records
• Send you updates about your project status and completion
• Respond to your questions, comments, and customer service requests
• Improve our website, services, and customer experience
• Send you promotional materials if you have opted in to receive them
• Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, such as payment processors and scheduling software
• With suppliers and subcontractors when necessary to complete your project
• When required by law, such as responding to subpoenas or court orders
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transaction, such as a merger or sale of assets

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encrypted communications, and restricted access to personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website. You can control cookie settings through your browser, but disabling cookies may limit some website functionality.

Email Communications

If you provide your email address, we may send you project updates, appointment reminders, and information about your services. We may also send promotional emails about new services or special offers if you have opted in. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or contacting us directly. You will continue to receive essential communications about your active projects.

Your Rights

You have certain rights regarding your personal information:

• Access: You can request to see what personal information we have about you
• Correction: You can ask us to correct inaccurate information
• Deletion: You can request that we delete your personal information, subject to legal obligations
• Opt-out: You can opt out of receiving promotional communications

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with the effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Elite Vero Beach Concrete
958 22nd Pl, Vero Beach, FL 32960
Phone: (772) 365-9320
Email: hello@verobeachconcretecontractor.com